FAQ

Frequently Asked Questions (FAQ)

What is Yasvi Flowers?
Yasvi Flowers is an online store specializing in a wide variety of floral arrangements, cakes, teddy bears, sweets, dry fruits, chocolates, and more. We offer convenient delivery options across India, ensuring fresh and beautiful products reach your loved ones.

  1. How do I place an order on Yasvi Flowers?
    Placing an order is easy! Browse our collection, select the items you wish to purchase, and add them to your cart. Proceed to checkout, enter the delivery details, choose your preferred delivery time, and complete the payment process. You will receive a confirmation email with your order details.
  2. What are the delivery options available?
    We offer several delivery options to suit your needs:

Fixed-Time Delivery: Choose a specific time slot for delivery.
Early Morning Delivery: Start your loved one’s day with a surprise.
Midnight Delivery: Perfect for celebrating special moments at the stroke of midnight.

  1. How long does delivery take?
    We pride ourselves on quick delivery, typically within 2 to 3 hours of placing your order. However, delivery times may vary based on location and availability.
  2. Do you deliver all over India?
    Yes, we deliver to most locations across India. You can check the availability of delivery to your area by entering the postal code during the checkout process.
  3. Can I customize my order?
    Absolutely! We offer customization options for many of our products. You can add personalized messages, select specific flowers, or choose from a variety of flavors for cakes and chocolates. If you have special requests, please contact our customer service team, and we’ll do our best to accommodate them.
  4. What payment methods do you accept?
    We accept various payment methods, including credit and debit cards, net banking, and popular e-wallets. All transactions are secure and encrypted for your safety.
  5. What is your return policy?
    We strive to deliver the best quality products. However, if you are not satisfied with your order, please contact us within 24 hours of delivery. We will work with you to resolve the issue, whether it’s a replacement, refund, or store credit. For more details, please refer to our Return Policy page.
  6. How can I track my order?
    Once your order is confirmed, you will receive a tracking number via email. You can use this number on our website to track the status of your delivery.
  7. What if I need to cancel or modify my order?
    If you need to cancel or modify your order, please contact our customer service team as soon as possible. Cancellations and modifications can be made before the order is dispatched. Once the order is out for delivery, changes may not be possible.
  8. How do I contact customer service?
    Our customer service team is here to assist you. You can reach us via email at [email protected] or call us at [Customer Service Phone Number +91-9719010555 ] during our business hours from 9 AM to 9 PM.
  9. Do you offer discounts or promotions?
    Yes, we often run special promotions and discounts. Keep an eye on our website and subscribe to our newsletter to stay updated on the latest offers.
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